This page explains how to delete an account created in the Nammos or Nammos Driver apps, operated by NAMMOS SKY DELIVERY SERVICES L.L.C and published on Google Play by ALGOSIGHT.

Option 1 — in the app (immediate)

1. Open the app and sign in.
2. Go to Profile.
3. Tap Permanently Delete Account and confirm.

An account cannot be deleted while a trip is in progress or a payment is still due; finish or cancel the trip and settle the balance first.

Option 2 — by e-mail (without the app)

Send an e-mail to inquire@dronecity.me with the subject “Account deletion request”, from the e-mail address or with the phone number registered on the account, and say whether it is a customer or a driver account. We may ask you to confirm the request from that address or number. Requests are processed within 30 days, usually much sooner.

What is deleted

• Your name, phone number, e-mail address and password.
• Your profile photo and, for drivers, identity documents and other uploaded documents.
• Your saved addresses, last known location and notification token.

Your phone number and e-mail are released, so you can create a new account later if you wish.

What is kept, and for how long

• Trip and payment records (date, route, fare, payment method, invoices) are kept without your name or contact details, linked only to an anonymous account, for up to 5 years to meet accounting and tax obligations and to handle disputes or fraud.
• Server security logs are kept for up to 90 days.

More details: Privacy Policy.